FAQs

Frequently Asked Questions (FAQs)

What is Legacy of Leather?
Legacy of Leather is a premium e-commerce brand specializing in leather products such as jackets, pants, motorcycle apparel, and accessories. We pride ourselves on offering customizable and high-quality leather products crafted by expert artisans in Asia.
Where are your products manufactured?
All our leather products are carefully handcrafted in our manufacturing facility located in Asia. We focus on superior craftsmanship and attention to detail.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on your location. You can find more details on our Shipping Policy page.
How can I contact you for support?
You can reach us via email at support@legacyofleather.com or through our Contact Us page. Our customer support team is here to assist you.

Can I customize my leather product?
Absolutely! We specialize in customizations. You can choose the color, design, fit, and other details to make your leather product unique. Visit our Custom Orders page for more information.
What types of leather do you use?
We use high-quality leather, including genuine leather, top-grain leather, and full-grain leather. The type of leather depends on the product and your customization preferences.
How do I know my size?
We have a detailed sizing guide available on our website to help you select the perfect fit. For custom orders, you can provide your exact measurements.
Are your motorcycle leather suits and jackets protective?
Yes, our motorcycle gear is designed for both style and safety. We use durable materials and offer optional protective padding to ensure you stay safe on the road.
How can I place a custom order?
To place a custom order, customers need to fill out the form available on the homepage and the Custom Orders page mentioned in the header of our website. Once you submit the form, we will immediately reply to your message and discuss your requirements.
Do you offer customizations for motorcycle riding gear?
Yes, we offer customizations for one-piece and two-piece motorcycle leather suits. You can personalize the design, fit, and additional features to suit your needs.

How long does it take to receive my order?
For both customized and non-customized products, shipping typically takes 5 to 7 business days or less. Bespoke (custom) orders require 2 to 3 weeks for completion, depending on the design complexity.
What is your return policy?
We accept returns on non-customized products within 30 days of delivery, provided they are in unused condition with original packaging. Customized products are not eligible for returns unless there is a manufacturing defect. Visit our Return Policy page for more details.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this to track your shipment on our website or the courier’s platform.

How do I take care of my leather products?
Leather products require regular care to maintain their quality. Use a leather conditioner to keep them soft and prevent cracking. Avoid exposing them to excessive moisture and direct sunlight. For detailed care instructions, visit our Leather Care Guide.
Can I repair my leather product if it gets damaged?
Yes, we offer repair services with additional shipping and repairing cost. Contact our support team to discuss your repair needs and associated costs.

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.
Is my payment information secure?
Yes, we use industry-standard encryption and security protocols to ensure your payment information remains safe and confidential.

Do you offer bulk orders or wholesale options?
Yes, we provide bulk order and wholesale options for businesses. There is no limit on the quantity for bulk orders. Please contact us for more details and pricing information.
Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional charge. You can select this option during checkout.
Can I request a specific delivery date?
For special requests, such as delivery on a specific date, please contact our support team before placing your order.